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At Evolution, we believe in helping people and organisations realise their potential. Choose from our various permanent and contract recruitment solutions.

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Building Rapport with Your Interviewee

 

It is important to build rapport with your interviewee so both parties feel a positive connection during the interview process. Rapport may be demonstrated in a few ways, including active listening and body language. Your interviewee may be nervous or unsure during the interview and it is your task to make them feel as relaxed as possible so that their focus will be on the interview instead of their nerves. In this section, you will get tips on active listening.

 

Active Listening

 

Active listening is a key skill in a job interview. It means more than not speaking at the same time as your interviewee. You have to be actively processing what you hear and responding appropriately. Below are some ways you can use to demonstrate that you are actively listening to the interviewee.

 

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Paraphrasing

This is a way of restating what the interviewee has said in your own words. It shows that you have been listening attentively and have understood them. It is useful for checking your understanding and allows the interviewee a chance to clarify what was said. Paraphrasing may sound like this:

 

So what happened was…

You meant…

You seem to be saying…

You’re telling me that…

 

Clarifying

Clarifying enables you to focus on specific detail that you did not fully understand. It may sound like this:

 

I don’t think I fully understand what you meant, could you…

I’m not sure if [X] or [Y] was the main push factor for you…

 

Encouraging

This method encourages the interviewee to elaborate more on a specific area. It may sound like this:

 

Junior manager?

You enjoy managing teams?

 

You could also nod your head or say ‘aha’, ‘mm’, ‘yes’ or ‘OK’. However, refrain from doing these too often as it might give the impression that you are actually not listening but are pretending to.

 

Summarising

At the end of a section of discussion, you may want to recap certain key points before proceeding to the next section. Similar to paraphrasing, it gives the interviewee a chance to clarify information and to agree on certain actions or decisions.

Why Evolution?

 

Great recruitment experience

We develop close and effective working partnerships with clients to ensure we understand their strategic challenges and search requirements.

 

Deep market insights in IT recruitment

Attracting and retaining IT talent begin with knowing what appeals to them. Conducting research studies and gathering market intelligence are essential parts of our search approach.

 

Ambitious, Innovative and Collaborative

Our values guide our approach to recruiting the best-matched talent for our clients and securing the best opportunities for our candidates.

 

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